1)USER INFORMATION

Mouni generally uses the information collected about you to provide & improve the services such as transactions, property information, offers, events by means of third party service. This platform handles

CALLS & TEXT MESSAGES : calls b/w you & mouni, or b/w you & third parties made through mouni may be recorded or monitored for quality assurance & customer service purposes. You will be notified at the beginning of a call if it may be recorded or monitored. Mouni uses third-party service to track phone calls & text messages.

LOCATION DATA : mouni collects location of your device if you enable location services, which we use to provide location-based information & advertising.

USAGE LOGS (MOBILE DEVICE & BROWSERS) : we collect information about your use of services, including type of browser you use, access times, pages viewed, your IP address & the page you visited before navigating tour services. We also collect information about the computer or mobile device you use to access our services, such as the hardware model, operating system & version, unique device identifiers, mobile network information & browsing behavior.

2)COOKIES

We may use cookies to analyze our web traffic using an analytics package, identify whether you are signed into our website, test content on our website & store information about your preferences.

3)THIRD-PARTY LINKS & WEBSITES

Throughout the services, we may link to the websites of other companies and/or individuals. Further, certain functionalities on the services may involve the distribution of your listing information to the third-party websites wherein they may collect information about users. Mouni’s privacy policy does not extend to these external websites or third parties. Please refer directly to those links or websites regarding their privacy policies.

4)GRIEVANCE REDRESSAL

Any complaints, abuse or concerns with regards to content and or comment or breach of the service shall be immediately informed to the designated grievance officer as mentioned below via email to grievance@mounirealty.com